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Updated InStore App section #22
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edeba2b
Updated images - InStore App
deboragracio e7dde6a
Updated images, text
deboragracio c4edda0
Updated images, text
deboragracio 79d3652
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deboragracio 1d3e957
Updated Digital Receipt page
deboragracio 6f6db28
fixed image
deboragracio 0c292eb
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...iddleware-doc/digital-receipt/implementation/images/getting_started_qr-code.png
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poscreators/middleware-doc/instore-app/Setup-guide/images/PairDevice.png
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| Original file line number | Diff line number | Diff line change |
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@@ -5,117 +5,90 @@ title: Getting Started | |
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| # Getting Started | ||
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| This guide explains how to install the Fiskaltrust app and connect it to your cash register. | ||
| Please follow the steps below in the given order. | ||
| To install the fiskaltrust InStore App and connect it to your cash register, complete the following steps. | ||
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| **1. Install the app** | ||
| ## Step 1: Install the app | ||
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| Please check our [installation guides](../installation-guides/installation-guides.md) for details. | ||
| Refer to the [installation guides](../installation-guides/installation-guides.md) for detailed intructions. | ||
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| **2. Start the App and Grant Permissions** | ||
| ## Step2: Start the app and grant permissions | ||
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| - Once installed, launch the app. | ||
| - If prompted, enable the option **"Display over other apps"** (this allows the app to stay in the foreground while you work in other apps). | ||
| - _Tip:_ If this option is disabled, a prompt will appear asking you to enable it. | ||
| Please confirm this setting. | ||
| * Once installed, launch the app. | ||
| * If prompted, enable the **Display over other apps** option (this allows the app to stay in the foreground while you work in other apps).<br/> | ||
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|  | ||
| :::tip | ||
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| **3. Access the Fiskaltrust Portal** | ||
| If this option is disabled, a prompt appears asking you to enable it. Confirm the setting. | ||
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| - If you want to **test** your setup in the **Sandbox environment** , open the **Fiskaltrust Sandbox Portal** for your country in your web browser: | ||
| - [**Open Fiskaltrust Sandbox Portal**](https://portal-sandbox.fiskaltrust.at/) | ||
| - If you’re ready to go live in **production** , make sure to use the **production link** for your country: | ||
| - [**Open Fiskaltrust Production Portal**](https://portal.fiskaltrust.at/Account/Login?returnUrl=%2fCashBox#/) | ||
| ::: | ||
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| Make sure to select the correct country within the portal to match your region. | ||
| ## Step 3: Access the fiskaltrust Portal | ||
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| **4. Select Your Cashbox** | ||
| * If you want to test your setup in the Sandbox environment, open the fiskaltrust [Sandbox Portal](https://portal-sandbox.fiskaltrust.at/) for your country in your web browser. | ||
| * If you’re ready to go live in Production, use the [Production Portal](https://portal.fiskaltrust.at/Account/Login?returnUrl=%2fCashBox#/) for your country. | ||
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| - Once in the portal, select your **Cashbox**. This is the virtual cash register you will connect to the app. | ||
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|  | ||
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| **5. Copy the PAIR CODE** | ||
| Make sure to select the correct country in the portal to match your region. | ||
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| - In the Cashbox overview, you will find your **PAIR CODE**. This code is used to pair your app with the Cashbox. | ||
| - **Example PAIR CODE:** 8639 | ||
| Copy this code. | ||
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|  | ||
| ## Step 4: Select your Cashbox | ||
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| **6. Enter the PAIR CODE in the App** | ||
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| - Now, open the Fiskaltrust app on your device and paste the previously copied **PAIR CODE** into the designated field. | ||
| - Click **"Pair"** to connect the app with your Cashbox. | ||
| In the portal, navigate to **Configuration** > **CashBox** and select your Cashbox. This is the virtual cash register you will connect to the app. | ||
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|  | ||
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| --- | ||
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| **You Are Ready to Go!** | ||
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| Once the pairing is successful, your app is now connected to your Cashbox, and you can | ||
| start using it. If you need further assistance, please do not hesitate to contact us. | ||
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| --- | ||
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|  | ||
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| If you have any questions or encounter issues during installation, please first check the | ||
| FAQ section for possible solutions. If you still need assistance, feel free to reach out to | ||
| our support team. | ||
| ## Step 5: Copy the PIN for InStore App | ||
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| --- | ||
| In the CashBox overview, you will find your **PIN for InStore App**. This PIN is used to pair your app with the Cashbox. Example pairing PIN: 8639. Copy this code. | ||
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| **Fiskaltrust Team** | ||
|  | ||
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| [Support Website](https://www.fiskaltrust.at/support) | ||
| ## Step 6: Enter the PIN code in the app | ||
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| --- | ||
| * Open the InStore App on your device and enter the previously copied pairing PIN into the designated field. | ||
| * Click **Pair** to connect the app to your CashBox.<br/> | ||
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| Once the pairing is successful, your app is connected to your CashBox and ready to use. | ||
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| If you have any questions or encounter issues during installation, first check the following FAQ section for possible solutions. If you still need assistance, contact our support team at [email protected]. | ||
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| **Frequently Asked Questions (FAQ)** | ||
| ## Frequently Asked Questions (FAQ) | ||
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| **Q: The printer is not showing up. What should I do?** | ||
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| - **A:** Please ensure that **Bluetooth** is enabled on your device. The app requires | ||
| - **A:** Ensure that **Bluetooth** is enabled on your device. The app requires | ||
| Bluetooth to connect to the printer. You can check the Bluetooth settings in your | ||
| device’s settings menu. | ||
| device's settings menu. | ||
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| **Q: How can I reconnect the app to my Cashbox?** | ||
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| - **A:** If the connection between the app and the Cashbox is lost, simply open the | ||
| Fiskaltrust Portal again, copy the **PAIR CODE** , and re-enter it in the app. This will | ||
| - **A:** If the connection between the app and the Cashbox is lost, open the | ||
| fiskaltrust Portal again, copy the **pairing PIN** , and re-enter it in the app. This will | ||
| re-establish the connection. | ||
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| **Q: The app isn't opening after installation. What do I do?** | ||
| **Q: The app isn't opening after installation. What should I do?** | ||
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| - **A:** Make sure that your device has sufficient storage and that all necessary | ||
| permissions (e.g., storage access, Bluetooth access) are granted. Try restarting | ||
| permissions (e.g., storage access and Bluetooth access) are granted. Try restarting | ||
| your device and reinstalling the app if necessary. | ||
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| **Q: I received an error message when pairing. What does it mean?** | ||
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| - **A:** This could indicate an issue with the PAIR CODE. Please double-check the | ||
| PAIR CODE you entered to ensure it is correct. You can also try copying and | ||
| pasting the code again from the Fiskaltrust Portal. | ||
| - **A:** This may indicate an issue with the pairing PIN. Double-check the | ||
| code you entered. You can also try copying it again from the fiskaltrust Portal. | ||
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| **Q: How can I update the Fiskaltrust app?** | ||
| **Q: How can I update the fiskaltrust InStore App?** | ||
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| - **A:** To ensure you have the latest version of the app, revisit the **download page** | ||
| and download the newest version. The app will automatically update when a new | ||
| - **A:** To ensure you have the latest version, revisit the download page | ||
| and install the newest version. The app will automatically update when a new | ||
| version is available. | ||
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| **Q: Can I use the app without an internet connection?** | ||
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| - **A:** The app requires an internet connection for initial setup and communication | ||
| with the Fiskaltrust portal. However, once set up, the app can function offline for | ||
| day-to-day use, provided it was previously paired with the Cashbox. | ||
| with the fiskaltrust Portal. However, once set up, the app can function offline for | ||
| day-to-day use, provided it has been previously paired with the CashBox. | ||
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| **Q: The app is not responding or freezing. What should I do?** | ||
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| - **A:** If the app freezes or becomes unresponsive, try restarting the app or your | ||
| - **A:** If the app freezes or becomes unresponsive, try restarting the app on your | ||
| device. If the issue persists, check for available updates or reinstall the app to | ||
| ensure it's running the latest version. | ||
| ensure you are running the latest version. | ||
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...are-doc/instore-app/introduction/images/InStore_App_implementation_overview.png
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...ors/middleware-doc/instore-app/introduction/images/InStore_App_show_receipt.png
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...ddleware-doc/instore-app/introduction/images/fiskaltrust.Portal_pairing_pin.png
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There is a problem with the white background

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Image fixed.