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Introduction to agentic AI business solutions

Learn to align AI solutions with business goals and scale AI adoption using Microsoft technologies.

  • Module type: Module (8 units)
  • Level: Advanced
  • Role: Solution Architect
  • Products: Microsoft 365 Copilot, Microsoft 365 Copilot Chat, Microsoft Power Platform, Microsoft Copilot Studio, Dynamics 365

Learning objectives

After completing this module, you will be able to:

  • Explain the architect's role in driving AI adoption and transformation.
  • Identify key responsibilities of an AI architect in business contexts.
  • Understand how architects align AI solutions with organizational goals.
  • Apply best practices for scaling AI across enterprise environments.
  • Identify core Microsoft AI services and tools.
  • Explore Microsoft Copilot solutions and their business value.
  • Understand how generative AI unlocks productivity in enterprise environments.
  • Identify out-of-the-box Microsoft AI agent resources available for business solutions.

Prerequisites

  • Basic understanding of AI concepts.
  • Familiarity with enterprise IT environments.
  • Awareness of business strategy and organizational goals.

Units

  1. Introduction.
  2. Drive AI transformation with architect strategies.
  3. Explore Microsoft AI technologies for business.
  4. Identify Microsoft AI technologies for business solutions.
  5. Identify out-of-box Microsoft AI agent resources for business solutions.
  6. Identify out-of-box Microsoft AI agents for business.
  7. Module assessment.
  8. Summary.

AB-100 mapping

This module aligns to the Plan AI-powered business solutions domain (25-30%). It seeds the "Plan an architecture for AI-powered business solutions" and "Identify Microsoft technologies and tools that support AI-powered business solutions" objectives, and orients learners to the architect's framing role before deeper Plan-domain work in modules 2 through 4.

Module on Microsoft Learn

https://learn.microsoft.com/training/modules/introduction-agentic-ai-business-solution-architecture/