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Bug: IPVanish AUTH_FAILED in Gluetun still after checking all common issues #3269

@bguskey

Description

@bguskey

Is this urgent?

No

Host OS

Unraid

CPU arch

None

VPN service provider

IPVanish

What are you using to run the container

Unraid

What is the version of Gluetun

latest version 3/30/26 I believe is the date

What's the problem 🤔

I am no longer getting any connection to IPVanish when I start Gluetun. I have attempted refreshing the server list, restarting my Unraid server, deleting and reinstalling fresh, rolling back to previous versions, and changing my password to IPVanish. None of these have worked. Right now I am unable to use this as it stays in a constant loop saying it received AUTH_FAILED and rolling thru all of the locations in the servers.json file. I have only used IPVanish thru OpenVPN and not WIREGUARD. I previously have used this docker with IPVanish with next to no issues until today.

Share your logs (at least 10 lines)

2026-04-03T01:59:15Z INFO [routing] default route found: interface eth0, gateway 172.17.0.1, assigned IP 172.17.0.2 and family v4
2026-04-03T01:59:15Z INFO [routing] adding route for 0.0.0.0/0
2026-04-03T01:59:15Z INFO [firewall] setting allowed subnets...
2026-04-03T01:59:15Z INFO [routing] default route found: interface eth0, gateway 172.17.0.1, assigned IP 172.17.0.2 and family v4
2026-04-03T01:59:15Z INFO TUN device is not available: open /dev/net/tun: no such file or directory; creating it...
2026-04-03T01:59:15Z INFO [healthcheck] listening on 127.0.0.1:9999
2026-04-03T01:59:15Z INFO [http server] http server listening on [::]:8000
2026-04-03T01:59:15Z INFO [firewall] allowing VPN connection...
2026-04-03T01:59:15Z WARN [openvpn] Compression for receiving enabled. Compression has been used in the past to break encryption. Sent packets are not compressed unless "allow-compression yes" is also set.
2026-04-03T01:59:15Z INFO [openvpn] OpenVPN 2.6.16 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD]
2026-04-03T01:59:15Z INFO [openvpn] library versions: OpenSSL 3.5.5 27 Jan 2026, LZO 2.10
2026-04-03T01:59:15Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]205.185.199.59:443
2026-04-03T01:59:15Z INFO [openvpn] UDPv4 link local: (not bound)
2026-04-03T01:59:15Z INFO [openvpn] UDPv4 link remote: [AF_INET]205.185.199.59:443
2026-04-03T01:59:15Z INFO [openvpn] [ams-c50.ipvanish.com] Peer Connection Initiated with [AF_INET]205.185.199.59:443
2026-04-03T01:59:16Z ERROR [openvpn] AUTH: Received control message: AUTH_FAILED

Your credentials might be wrong 🤨

Share your configuration

docker run
  -d
  --name='GluetunVPN'
  --net='bridge'
  --pids-limit 2048
  -e TZ="America/Los_Angeles"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="Cybertron"
  -e HOST_CONTAINERNAME="GluetunVPN"
  -e 'TZ'='United States/New York'
  -e 'VPN_SERVICE_PROVIDER'='ipvanish'
  -e 'VPN_TYPE'='openvpn'
  -e 'VPN_INTERFACE'='tun0'
  -e 'VPN_ENDPOINT_PORT'=''
  -e 'VPN_ENDPOINT_IP'=''
  -e 'OPENVPN_PROTOCOL'='udp'
  -e 'OPENVPN_USER'='*************'
  -e 'OPENVPN_PASSWORD'='*************'
  -e 'OPENVPN_VERSION'='2.6'
  -e 'OPENVPN_VERBOSITY'='1'
  -e 'OPENVPN_FLAGS'=''
  -e 'OPENVPN_CIPHERS'=''
  -e 'OPENVPN_AUTH'=''
  -e 'OPENVPN_PROCESS_USER'='no'
  -e 'OPENVPN_IPV6'='off'
  -e 'OPENVPN_CUSTOM_CONFIG'=''
  -e 'WIREGUARD_IMPLEMENTATION'='auto'
  -e 'WIREGUARD_PRIVATE_KEY'=''
  -e 'WIREGUARD_PRESHARED_KEY'=''
  -e 'WIREGUARD_PUBLIC_KEY'=''
  -e 'WIREGUARD_ADDRESSES'=''
  -e 'WIREGUARD_ALLOWED_IPS'='0.0.0.0/0,::/0'
  -e 'WIREGUARD_MTU'='1320'
  -e 'WIREGUARD_PERSISTENT_KEEPALIVE_INTERVAL'=''
  -e 'SERVER_COUNTRIES'='Netherlands'
  -e 'SERVER_CITIES'=''
  -e 'SERVER_NAMES'=''
  -e 'SERVER_HOSTNAMES'=''
  -e 'VPN_PORT_FORWARDING'='off'
  -e 'VPN_PORT_FORWARDING_LISTENING_PORT'=''
  -e 'FIREWALL'='on'
  -e 'FIREWALL_VPN_INPUT_PORTS'=''
  -e 'FIREWALL_INPUT_PORTS'=''
  -e 'FIREWALL_OUTBOUND_SUBNETS'=''
  -e 'FIREWALL_DEBUG'='off'
  -e 'LOG_LEVEL'='info'
  -e 'DNS_SERVER'='on'
  -e 'DNS_UPSTREAM_RESOLVERS'='google'
  -e 'DNS_BLOCK_IP_PREFIXES'='127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16,169.254.0.0/16,::1/128,fc00::/7,fe80::/10,::ffff:7f00:1/104,::ffff:a00:0/104,::ffff:a9fe:0/112,::ffff:ac10:0/108,::ffff:c0a8:0/112'
  -e 'DNS_CACHING'='on'
  -e 'DNS_UPSTREAM_IPV6'='off'
  -e 'BLOCK_MALICIOUS'='on'
  -e 'BLOCK_SURVEILLANCE'='off'
  -e 'BLOCK_ADS'='off'
  -e 'UNBLOCK'=''
  -e 'DNS_UPDATE_PERIOD'='24h'
  -e 'DNS_ADDRESS'=''
  -e 'DNS_KEEP_NAMESERVER'='off'
  -e 'HTTPPROXY'='off'
  -e 'HTTPPROXY_LOG'='off'
  -e 'HTTPPROXY_USER'=''
  -e 'HTTPPROXY_PASSWORD'=''
  -e 'HTTPPROXY_STEALTH'='off'
  -e 'SHADOWSOCKS'='off'
  -e 'SHADOWSOCKS_LOG'='off'
  -e ':8388'=':8388'
  -e 'SHADOWSOCKS_PASSWORD'=''
  -e 'SHADOWSOCKS_CIPHER'='chacha20-ietf-poly1305'
  -e 'UPDATER_PERIOD'='0'
  -e 'PORT_FORWARD_ONLY'='off'
  -e 'VPN_PORT_FORWARDING_STATUS_FILE'='/gluetun/forwarded_port'
  -e 'VPN_PORT_FORWARDING_UP_COMMAND'=''
  -e 'VPN_PORT_FORWARDING_DOWN_COMMAND'=''
  -e 'VPN_PORT_FORWARDING_PROVIDER'=''
  -e 'VPN_PORT_FORWARDING_USERNAME'=''
  -e 'VPN_PORT_FORWARDING_PASSWORD'=''
  -e 'HEALTH_SERVER_ADDRESS'='127.0.0.1:9999'
  -e 'HEALTH_TARGET_ADDRESS'='cloudflare.com:443'
  -e 'PUBLICIP_FILE'='/gluetun/ip'
  -e 'PUBLICIP_ENABLED'='true'
  -e 'VERSION_INFORMATION'='on'
  -e 'HTTP_CONTROL_SERVER_LOG'='on'
  -e 'PUID'='1000'
  -e 'PGID'='1000'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:8000]'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/qdm12/gluetun/master/doc/logo_256.png'
  -p '8888:8888/tcp'
  -p '8000:8000/tcp'
  -v '/mnt/user/appdata/gluetun':'/gluetun':'rw'
  --cap-add=NET_ADMIN
  --restart always 'qmcgaw/gluetun'
6b67aba433c399dc90b299e0f0dab9e7c6222b21aa6ea086526ef82702e3c5a5

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