Investigate weekly summary showing 0 events (Apr 6–13, 2026)

[AdrianLeeElder]

Summary

The monitoring/error-tracking weekly summary for Apr 06, 2026 – Apr 13, 2026 reported 0 total events, 0 new issues, and 0 affected users, with percentage deltas showing a full drop (e.g. ↓ 100% on total events). Top issues was empty, and the project breakdown showed 0 events / 0 issues across projects (e.g. Bandapella, Moneat Mobile), which suggests either a data ingestion / reporting gap or a dashboard/report bug rather than a genuinely error-free week everywhere.

Goal

Determine why this report returned no events and fix the root cause if it is on our side (SDK, DSN, release config, quotas, filters, or the reporting product).

What to check

• Confirm whether raw events exist in the monitoring tool for that window (issue stream, project dashboards, Discover/search).
• Verify SDK initialization, DSN, environment, and sampling for mobile and other clients shipped in that period.
• Check ingestion / rate limits, project status, and any scheduled maintenance or outages for the provider.
• Compare with prior weeks and other org projects to see if this is org-wide or report-specific.
• If the product supports it, validate report generation (filters, date boundaries, timezone) for weekly digests.

Context

• Report period: Apr 06, 2026 – Apr 13, 2026
• Symptoms: Aggregate and per-project zeros; empty “top issues” for the week

Acceptance criteria

• Root cause documented (ingestion vs. configuration vs. reporting).
• Follow-up actions tracked (fix, docs, or escalation to vendor) if applicable.