ITF Disabled

[ianfaler]

ITF Tennis selections showing SELECTION_DISABLED via API but live on website
I'm using the Trading API key to bet on tennis. ATP and Challenger markets work fine (SELECTION_ENABLED with prices). However, all ITF Men/Women events return SELECTION_DISABLED with price=0 for every market (tennis.winner, tennis.game_handicap, etc.), even though the same events show live odds on the Cloudbet website.
Example: Event ID 33796143 (Noah Zamora v Keisuke Saitoh, ITF Men Kashiwa) — website shows Winner odds (-109/-122) but API returns all selections disabled.
Is there an account-level setting needed to enable ITF API trading? Or do ITF selections only enable at a certain time before the match?

[bd51]

Support redirected me here for this problem, but I see they haven't addressed it even though it's been open for over 30 days.

[kgravenreuth]

we fully aware of this, thanks for reach out; it s related to this #170